Our experience with Sheldon at The Water Doc has been exceptional. We originally went with a company out of Sudbury, that had previously installed the old system that was in place when we purchased our current home in Mattawa. They installed a new system, assuring us that it was even better than the older one we replaced at a cost of over 5K. Well long story short, the install had problems from the get-go and the new system lasted less than 4yrs and had to be replaced!
When Sheldon arrived, he immediately found numerous reasons why the system was destined to fail, from installing the wrong equipment to negligence in the installation itself, so he quickly went to work. He took the time to do a thorough analysis of our water in order that he could then install the proper water treatment system specific to the needs of our water. With over 40yrs of experience he explained to us that there is no such thing as a “one size fits all” water treatment system that will work for any home. Each must be individually created based on a thorough analysis of your home’s water. Something many companies fail to do!
By the time Sheldon was done working his magic, we had a water treatment system in place that now produced the best water we have ever had! He checks off all the boxes when it comes to his customer service, incredible knowledge, friendliness, willingness to explain and answer all your questions and overall quality of his work. Finally, what’s best of all, we now have someone in the Mattawa area that we can count on to professionally handle all our specific water treatment needs! Definitely a 5+ star rating. We highly recommend calling The Water Doc, you will not be disappointed.
